World Association of News Publishers

Lean production in commercial printing

Lean production in commercial printing

Article ID:


OZ Druck & Medien is a commercial printer, engaged in retail printing. For CEO Roland Behringer, customer satisfaction is the key to success.

Roland Behringer, CEO of OZ Druck & Medien, Germany

To achieve that, time, cost and quality are what count most. Additionally, the ability to learn, adapt and innovate are vital. Key factors for success in lean production are staff, organization structures and technology. Basic principles of lean production, which are all well known, are to avoid waste in all areas; teamwork and job rotation; and communication.

 The company incorporates a number of tools and methods including:

  • Static Process Controlling
  • FMEA (Failure Modes Effects and Analysis)
  • Lifecycle cost analysis
  • SMED (Single Minimum Exchange of Die)

Roland Behringer emphasizes: “Whatever you do, the role of the leaders is fundamental. They must set a good example.”

There are different types of production orientation. When you plan to introduce lean production, you first have to define your priority and focus – it could be cost per copy, flexibility, high-tech production, quick reaction, or customer-specific production. You cannot be perfect in everything. “If you have to accept every job just to keep your presses running, even if they are not profitable, then this is not a healthy situation. Then you should probably think about taking out one of your presses.”

The essence: “The goal must be to improve quality, and quality means to satisfy the customer, what he wants and needs.”


Charlotte Janischewski's picture

Charlotte Janischewski


2011-04-07 16:45

Author information

WAN-IFRA provided summaries of all presentations during the Printing Summit 2011 Conference in Mainz, Germany, held on 6 and 7 April. Read more ...